Privacy Policy
Flexx Beauty Limited are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website or booking our services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following personal information:
• Name
• Email address
• Phone number
• Billing and payment details
• Booking and appointment information
• Wedding or event details
• Messages and enquiries
• Skin or allergy information relevant to makeup services
• Photos and videos (with permission)
• Website usage data through cookies and analytics
2. HOW WE COLLECT YOUR INFORMATION
Information may be collected when you:
• Complete a contact or booking form
• Book an appointment
• Contact us via email, phone, or social media
• Subscribe to marketing communications
• Consent to photography or testimonials
• Browse our website
3. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide makeup services
• Manage bookings and appointments
• Respond to enquiries
• Process payments
• Maintain business records
• Improve our website and services
• Send updates or marketing communications (where consent is provided)
• Share portfolio work and testimonials (with consent)
4. LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process your information based on:
• Contractual necessity — to provide booked services
• Legitimate interests — to manage and improve our business
• Consent — for marketing emails and use of photos/videos
• Legal obligations — for accounting and tax compliance
You may withdraw consent at any time.
5. PHOTOGRAPHY & SOCIAL MEDIA
With your consent, photographs or videos of makeup services may be used on:
• Our website
• Instagram, Facebook, TikTok, or other social media
• Marketing materials and portfolio content
If you later wish to remove consent, please contact us.
6. PAYMENT INFORMATION
Payments may be securely processed through third-party payment providers. We do not store full card payment details on our website or systems.
7. SHARING YOUR INFORMATION
We do not sell your personal data.
Your information may be shared with trusted third-party providers where necessary, including:
• Payment processors
• Booking software providers
• Website hosting providers
• Email and communication platforms
• Accountants or legal advisors
All third parties are expected to handle your information securely and lawfully.
8. DATA RETENTION
We retain personal information only for as long as necessary for business and legal purposes.
This may include:
• Appointment records
• Invoices and payment records
• Consent forms
• Client communications
Financial records may be retained for up to 6 years to comply with UK legal and tax obligations.
9. YOUR RIGHTS
Under UK GDPR, you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us using the details provided below.
10. COOKIES
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
You can disable cookies through your browser settings.
11. THIRD-PARTY LINKS
Our website or social media may include links to third-party websites. We are not responsible for the content or privacy practices of those external websites.
12. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
14. CONTACT US
If you have questions regarding this Privacy Policy or your personal information, please contact:
georgie@flexxbeauty.co.uk
We will endeavour to respond to all requests without undue delay, and in any instance within the required timescales.
For more information about your rights under UK data protection law, visit:
Last updated 12 May 2026